Connecting to Your Tele-education Review

You will connect to your Tele-education Review using Zoom Web Conferencing software for video and audio content.

  • The device used to participate in the Tele-education Review must also have a microphone and video camera available. Most smartphones and tablets and many laptop and desktop computers have suitable capabilities.
  • Users must install the Zoom client application on their computer or mobile device.
System Requirements

You will need to use a desktop or laptop computer, smartphone, or tablet device to participate.  The Zoom App supports Windows, Mac, and Linux PCs and Apple iOS and Android devices.  Your device must have an integrated or attached video camera and microphone.  

Detailed system requirements for using Zoom on a desktop or laptop computer can be found here: https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux  

Requirements for iOS and Android devices can be found here: https://support.zoom.us/hc/en-us/articles/201179966

Network Connectivity Requirements

Teleconferencing requires an active internet connection.  The bandwidth used by Zoom will be optimized for the best experience based on your network. It will automatically adjust for 3G, WiFi or Wired environments. 

The recommended minimum bandwidth for participants is 600kbps (up/down) for HQ video and 1.2 Mbps (up/down) for HD video.

The amount of data consumed will be determined by the length of the appointment and the connection speed.  However, if you participate via a mobile device running in 3G or 4G/LTE mode, the Zoom App will only send a maximum of 1 megabyte per minute of data.  If you are connecting from a device with a limited or pay-as-you-go data plan, you may wish to connect to a WiFi network before beginning.

Connecting to Zoom on Your Desktop or Laptop Computer
  1. Follow the emailed link to begin your appointment. This link is a password and should be kept private.
  2. Click View Consent up to 30 minutes before your start time.
  3. Read and agree to the Consent Agreements. Select I agree.
  4. If your Tele-education Review has started you will be prompted to download and install the Zoom Launcher. Select Run when prompted.
  5. The Zoom Meeting window will appear where you can configure your audio settings. Select Join Audio Conference by Computer.
  6. You will now see a window displaying the output of your video camera. Move your mouse over the video to show the microphone icons in the bottom left. When you speak you should notice the green bar moving.
  7. If required, advanced Audio/Video options are available by clicking on the arrows next to the corresponding icons. Further information about troubleshooting audio or troubleshooting video is available from Zoom.
  8. Once your audio and video are working you are ready. The physician is automatically notified of your status and your appointment will begin at the scheduled time. 

Connection to Zoom on Your Smartphone or Tablet

The Zoom Mobile App must be installed on your AndroidiOS or Blackberry device before starting your appointment. 

  1. Download the Zoom.us App from the Android, iOS or Blackberry App Store.
  2. You do not need to Sign Up or Sign In. You are now ready for your appointment. 
  3. Begin your appointment by following the emailed link to your personalized digital waiting room. This link is a password and should be kept private.
  4. Click View Consent up to 30 minutes before your start time.
  5. Read and agree to the Legal Agreements.
  6. Allow the Zoom App to automatically open.
  7. The app must have access to your camera and microphone. Your device may prompt you to allow access.
  8. While you wait for the physician to join the Tele-education Review, confirm your audio and video are working.
  9. The physician is automatically notified of your current status and your appointment will begin at the scheduled time.